I had the honor of speaking at this year’s BullCon, hosted by Jen Dziura. I spoke on Tools, Systems, and Processes (ie how to automate your life in case you get hit by a car/are forgetful) and had an amazing time.
A few months ago, I had the incredible good fortune to speak at UserConf Portland 2015, a conference dedicated to customer service and customer support. I spoke on the Tiny Data, based on my blog post about the same. I’ve uploaded the presentation so that anyone who’d like to see it can watch: