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Emily Chapman is a tech geek based out of Brooklyn, NY. She’s worked for MailChimp, Mandrill, and (most recently) Trello. She’s interested in compassionate customer care, her cat, and improv comedy. Her writing has been published on Lifehacker, HackCollege, and The Toast, and she’s pretty sure she’s the only person with clips from all three places. She’s low-key very obsessed with the localization of the sweet potato emoji. You can find her on Twitter or say hi at emily (at) emchap (dot) com.