Emily Chapman is a tech geek based out of Portland, OR. She currently works for as a Sales Engineer at Sourcegraph, where she is helping industry-leading tech companies solve the problems of big code. Previously,  she’s worked for Help Scout, HealthifyMailchimp, Mandrill, and Trello in a variety of support, technical account management, and sales enablement roles. She also consults with small businesses about process improvement, and writes a newsletter. She is at her happiest when explaining technical concepts to non-developers.

She has spoken at UserConf on Tiny Data, BullCon on automating the tedious parts of your life, and Support Driven Expo Americas on providing chat support on small teams. You can find her on Twitter or say hi at emily (at) emchap (dot) com, or use her Lana Del Rey-themed lorem ipsum generator.