Emily Chapman is a tech geek based out of Los Angeles, CA. She currently works for Help Scout as a product specialist. Previously,  she’s worked for HealthifyMailchimp, Mandrill, and Trello in a variety of support, account management, and sales enablement roles. She also consults with small businesses about process improvement, and writes a newsletter.

Her writing has been published on Lifehacker, HackCollege, and The Toast, and she’s pretty sure she’s the only person with clips from all three places. She’s low-key very obsessed with the localization of the sweet potato emoji. You can find her on Twitter or say hi at emily (at) emchap (dot) com.