A customer is browsing your store, ready to spend some money on a new wardrobe for winter, but they just can’t find the perfect piece. A big company is trialing your software, but they haven’t quite got their setup right and are struggling to progress. You’ve just released an awesome new feature, and you’re looking for ways to get more people to use it.
These are key moments to reach out and offer help: Share some personalized style advice, pop up a helpful video guide, promote a new service, and keep those customers moving smoothly in the right direction.
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