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Emily Chapman is a tech geek based out of Brooklyn, NY. She’s worked for MailChimp, Mandrill, and (most recently) Trello. She’s interested in compassionate customer care, her cat, and improv comedy. Her writing has been published on Lifehacker, HackCollege, and The Toast, and she’s pretty sure she’s the only person with clips from all three places. She has trained at Dad’s Garage and Highwire Comedy, and was formerly part of Cardigan Party and Collective 51.  You can find her on Twitter or say hi at emily (at) emchap (dot) com.